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Terms of Service Smart Academy

Effective Date: Feb 6,2026

Welcome to Smart Academy. By accessing or using our website https://smartacademyhq.com/ and services, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read these Terms carefully before using our services. If you do not agree with these Terms, you should not use our services.

Introduction

Smart Academy HQ (“Smart Academy,” “we,” “us,” or “our”) is an independent educational consultancy providing guidance and support services to students seeking higher education opportunities in Nepal and abroad.

These Terms of Service (“Terms”) govern your access to and use of our website https://smartacademyhq.com/ and all related services offered by Smart Academy HQ.

By accessing, browsing, or using our website or services in any manner, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, along with our Privacy Policy and any other applicable policies. If you do not agree with these Terms, you must immediately discontinue use of our website and services.

These Terms apply to all visitors, users, students, clients, and others who access or use our services.

Eligibility & Age Requirements

To access or use the services provided by Smart Academy HQ, you must be legally capable of entering into a binding agreement under applicable laws.

  • Users who are 18 years of age or older may use our services independently.
  • Users under the age of 18 may use our services only with the knowledge, supervision, and consent of a parent or legal guardian.
  • By using our website or services, you confirm that all information you provide is accurate, current, and complete.

Smart Academy HQ reserves the right to request proof of age or parental consent where required and to refuse or discontinue services if eligibility requirements are not met.

Services Provided

Smart Academy HQ provides independent educational consultancy and advisory services designed to assist students in planning and pursuing further education in Nepal and abroad. Our services include, but are not limited to:

  • Study Abroad Consultancy
  • University and Course Selection Guidance
  • Admission and Application Assistance
  • Test Preparation Guidance (IELTS, PTE, TOEFL, and similar examinations)
  • Visa Assistance and Documentation Support
  • Career Counseling and Academic Guidance
  • Scholarship Search and Application Guidance

All services provided by Smart Academy HQ are advisory and supportive in nature. We do not act as a legal representative, immigration authority, university, embassy, testing organization, or scholarship provider.

While we aim to provide accurate, up-to-date, and personalized guidance based on available information, outcomes may vary depending on individual circumstances and decisions made by third-party institutions.

No Guarantee of Results

Smart Academy HQ strives to provide professional, accurate, and reliable educational guidance based on current information and industry experience. However, by using our services, you acknowledge and agree that:

  • Smart Academy HQ does not guarantee admission to any university, college, or educational institution.
  • Smart Academy HQ does not guarantee the approval of visas, scholarships, or funding of any kind.
  • Smart Academy HQ does not guarantee specific test scores, exam results, or academic outcomes.

All final decisions regarding admissions, scholarships, test results, and visa approvals are made solely by universities, scholarship providers, testing bodies, embassies, and immigration authorities. These decisions are outside the control of Smart Academy HQ.

Our role is strictly limited to providing guidance, assistance, and support. You accept that outcomes may vary based on individual eligibility, documentation, performance, and decisions of third-party authorities.

Fees, Payments & Refund Policy

Some services provided by Smart Academy HQ may be subject to service fees. Details regarding applicable fees, service scope, and payment timelines will be communicated to you before you engage with any paid service.

By proceeding with a paid service, you agree to the following:

  • All fees must be paid in full or as agreed before the commencement of the service.
  • Payments made to Smart Academy HQ are non-refundable, unless explicitly stated otherwise in writing.
  • Smart Academy HQ does not provide refunds for outcomes such as university rejections, visa refusals, scholarship denials, or changes in personal circumstances.
  • Any exceptions to the refund policy are at the sole discretion of Smart Academy HQ and must be approved in writing.

Failure to make timely payments may result in suspension or termination of services.

User Responsibilities

By accessing or using the website or services of Smart Academy HQ, you agree to:

  • Provide accurate, truthful, and complete information at all times, including academic records, personal details, and supporting documents.
  • Promptly update any information if changes occur that may affect your application or eligibility.
  • Use our website and services only for lawful purposes and in compliance with applicable laws and regulations.
  • Refrain from submitting false, misleading, offensive, or unlawful content.
  • Respect the intellectual property rights of Smart Academy HQ and third parties.

You acknowledge that Smart Academy HQ relies on the information you provide when offering guidance and assistance. You accept full responsibility for any consequences arising from inaccurate, incomplete, or delayed information.

Where account access is provided, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

Intellectual Property

All content made available on the Smart Academy HQ website, including text, graphics, images, logos, videos, documents, and other materials, is owned by or licensed to Smart Academy HQ and is protected under applicable copyright, trademark, and intellectual property laws.

You may access and use the content solely for personal, non-commercial purposes related to your engagement with our services. You may not copy, reproduce, modify, distribute, publish, transmit, or exploit any part of the website content without prior written permission from Smart Academy HQ.

Any unauthorized use of our intellectual property may result in legal action.

Privacy and Data Protection

Smart Academy HQ values your privacy and is committed to protecting the personal information you share with us. We collect, use, store, and process personal data solely for the purpose of providing our educational consultancy services and improving user experience.

Personal information may include, but is not limited to, contact details, academic records, identification documents, and application-related information.

Our handling of personal data is governed by our Privacy Policy. By accessing or using our website or services, you consent to the collection and use of your personal information in accordance with that policy.

Smart Academy HQ implements reasonable administrative and technical measures to safeguard personal data against unauthorized access, misuse, or disclosure. Access to personal information is restricted to authorized personnel only.

Limitation of Liability

To the maximum extent permitted by applicable law, Smart Academy HQ shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the website or services.

This includes, but is not limited to, loss of opportunities, financial loss, academic outcomes, visa refusals, scholarship denials, or delays caused by third-party institutions or authorities.

In any circumstance where liability is established, the total liability of Smart Academy HQ shall be limited to the amount paid by you for the specific service giving rise to the claim.

Use of our website and services is entirely at your own risk.

Third-Party Links and Services

The Smart Academy HQ website may contain links to third-party websites, platforms, or services for informational or convenience purposes. These third-party sites are not owned, operated, or controlled by Smart Academy HQ.

Smart Academy HQ does not assume responsibility for the content, accuracy, policies, practices, or services of any third-party websites or organizations. Accessing and using third-party services is done at your own discretion and risk.

We encourage users to review the terms, conditions, and privacy policies of any third-party websites before engaging with their services.

Modifications to Terms

Smart Academy HQ reserves the right to revise or update these Terms of Service at any time. Any changes will be posted on this page and will take effect immediately upon publication.

It is your responsibility to review these Terms periodically. Continued use of the website or services after changes are posted constitutes acceptance of the revised Terms.

Termination of Services

Smart Academy HQ reserves the right to suspend or terminate access to its website or services, with or without prior notice, if:

  • You violate these Terms of Service
  • You provide false, misleading, or incomplete information
  • Your conduct is harmful to Smart Academy HQ, its staff, or other users
  • Termination is required to comply with legal or regulatory obligations

You may stop using our services at any time by providing written notice to Smart Academy HQ. Termination of services does not affect any outstanding payment obligations or rights accrued prior to termination.

Smart Academy HQ is not responsible for any loss or consequences resulting from the termination of services in accordance with these Terms.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Nepal.

Any disputes, claims, or legal proceedings arising out of or related to these Terms or the use of Smart Academy HQ’s website or services shall fall under the exclusive jurisdiction of the competent courts of Nepal.

Severability

If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable by a competent court, that provision shall be severed from the remaining Terms.

The remaining provisions shall continue to remain valid and enforceable in full force and effect.

Entire Agreement

These Terms of Service constitute the complete and binding agreement between you and Smart Academy HQ regarding the use of the website and services.

They replace and supersede any prior discussions, representations, agreements, or understandings, whether written or verbal, relating to the same subject matter.

No oral statements or informal communications shall alter or override these Terms unless confirmed in writing by Smart Academy HQ.

Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at:

Guras Kunja Building, Thapagaun, Okharbot Marga, New Baneshwor, Kathmandu

Phone: +977 9868 295 462

Email: [email protected]

Website: https://smartacademyhq.com/

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service.