Effective Date: Feb 6, 2026

Smart Academy (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, protect, and share your personal data when you visit our website https://smartacademyhq.com/ (“the Site”), use our contact forms, subscribe to our email services, or interact with us in any way. By accessing or using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our services, including:

a. Personal Data

When you contact us through forms or subscribe to our email list, we may collect personal information such as:

Name
Email address
Phone number
Location (e.g., country)

b. Usage Data

We collect data on how you access and use the Site, which may include information such as:

IP address
Browser type and version
Pages you visit on the Site
Time and date of your visit
Device information

c. Cookies

We use cookies to enhance your experience and gather usage data. Cookies are small files placed on your device to help us remember your preferences and provide a personalized experience.

d. Third-Party Services

We may collect data through third-party services such as Google Analytics, email marketing platforms, and payment processors. These third parties may also collect data from you directly, and their privacy practices are governed by their respective privacy policies.

2. How We Use Your Data

We use the information we collect for several purposes, including but not limited to:

To respond to your inquiries and provide customer support
To send newsletters, promotions, or other updates
To improve our services and website functionality
To analyze usage patterns for better service delivery
To process applications and guide you through the study abroad process
To comply with legal obligations

3. Data Storage and Protection

Your data is securely stored and protected through industry-standard measures, including encryption and secure servers. We only retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

We implement technical and organizational measures to safeguard your data against unauthorized access, disclosure, or alteration.

4. Sharing Your Data

We do not share your personal data with third parties except in the following circumstances:

With service providers and third-party integrations (e.g., Google Analytics, email marketing platforms) who assist us in operating the Site and providing our services. These third parties are bound by confidentiality agreements and are not permitted to use your personal data for other purposes.

When required by law or in response to legal processes, such as complying with a subpoena, court order, or legal investigation.

If we merge with or are acquired by another company, your information may be transferred to the new owner.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our Site and improve user experience. Cookies can be disabled through your browser settings, but this may affect your ability to access certain parts of the Site.

Types of cookies we use:

Essential cookies: Necessary for the functioning of the Site.
Analytics cookies: Help us analyze Site usage to improve functionality.
Advertising cookies: Used to deliver personalized ads based on your interests.

For more information, please see our Cookie Policy.

6. Your Rights

You have certain rights regarding your personal data:

Correction: You have the right to correct any inaccurate or incomplete data we hold about you.
Deletion: You may request the deletion of your personal data under certain conditions.
Objection: You have the right to object to or restrict the processing of your data, including for marketing purposes.

To exercise any of these rights, please contact us at [insert contact email]. We will respond within the timeframe required by applicable data protection laws.

7. Third-Party Services

We may integrate third-party services such as Google Analytics, payment processors, or email marketing providers. These services may collect information about you directly through cookies or other tracking technologies. We encourage you to review their privacy policies to understand how they handle your data.

8. Data Security

We use industry-standard encryption and security protocols to protect your personal information. However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review this Privacy Policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at:

Smart Academy

Guras Kunja Building, Thapagaun, Okharbot Marga, New Baneshwor, Kathmandu

Phone: +977 9868295462

Email: [email protected]

Website: https://smartacademyhq.com/

Privacy Policy – Smart Academy